macOS · How-To
How to Factory Reset a Mac
On any modern Mac — every Apple silicon model and Intel Macs with the Apple T2 Security Chip — you factory reset from System Settings > General > Transfer or Reset > Erase All Content and Settings. That single tool signs you out of your Apple Account, turns off Find My and Activation Lock, and wipes every account, app and file, then restarts the Mac to a clean Setup Assistant. Back up first with Time Machine, and if you have an older Intel Mac without a T2 chip, use the Recovery-mode method further down this page instead.
Windows Now now covers macOS and Linux alongside Windows. This is original editorial written and verified against Apple's current documentation. Menu labels below are for recent macOS, which uses the System Settings app; releases before macOS Ventura 13 called it System Preferences and are noted where it matters.
Before you erase: three things to do first
A factory reset is irreversible. Anything not backed up is gone, and skipping the sign-out steps can leave the Mac locked to your account. Spend a few minutes on the checklist below before you wipe anything.
1. Back up with Time Machine
Connect an external drive and let Time Machine make a full backup so you can restore your files — or move them to a new Mac later with Migration Assistant.
- Plug in an external USB or Thunderbolt drive.
- Open System Settings from the Apple menu (), then choose General > Time Machine.
- Click Add Backup Disk (or the + button) — the wording Apple's own Time Machine instructions use — pick your drive, and let the first backup finish before you continue.
If you are moving to a new Mac, you can skip the backup and transfer everything directly during setup with Migration Assistant, which the Transfer or Reset screen can also launch. A Time Machine backup is still the safest fallback if anything goes wrong mid-transfer.
2. Sign out of your Apple Account and turn off Find My
On an Apple silicon or T2 Mac, Erase All Content and Settings handles this for you, so you can skip ahead. Do these steps manually only if you are erasing an older Intel Mac through Recovery, or if you simply want to sign out cleanly first.
- Open System Settings, then click your name at the top of the sidebar (the Apple Account panel).
- Scroll down and click Sign Out. Signing out of iCloud turns off Find My and removes iCloud data stored locally.
On macOS Monterey 12, Big Sur 11 or Catalina 10.15, open System Preferences instead, click Apple ID, choose Overview in the sidebar, then click Sign Out.
3. Deauthorize purchases
Each Apple Account can authorize a limited number of computers for purchased music, films and books. If you are giving the Mac away, deauthorize it in the Music app (and the TV app if needed): choose Account > Authorizations > Deauthorize This Computer, then enter your Apple Account details.
Do not sell, trade in or hand over a Mac until the reset has completed and it restarts to the Setup Assistant ("Hello") screen. If Find My was on and the account was not removed, the Mac can stay tied to your Apple Account by Activation Lock, and the next owner will not be able to set it up. Erase All Content and Settings clears this automatically; the Recovery method does not, which is why signing out first matters there.
The easy way: Erase All Content and Settings
This is the method Apple recommends for almost every Mac sold in the last several years. It requires macOS Monterey 12 or later and either Apple silicon (an M-series chip) or an Intel Mac with the Apple T2 Security Chip — the exact hardware and version requirement Apple states in the macOS User Guide, which also confirms the Erase Assistant signs you out of iCloud and turns off Find My and Activation Lock. It erases all user accounts and their data, removes your apps and settings, signs out of your Apple Account, deletes Touch ID data, and turns off Find My and Activation Lock — all without reinstalling macOS.
- Open System Settings from the Apple menu ().
- Click General in the sidebar (scroll the sidebar if you need to).
- Click Transfer or Reset on the right.
- Click Erase All Content and Settings.
- In the Erase Assistant window, enter your administrator user name and password, then click Unlock.
- Review the list of items that will be removed. If more than one person uses the Mac, you can expand the user accounts to confirm everything will go, then click Continue.
- Follow the onscreen prompts. You may be asked to confirm your Apple Account sign-out and to keep the Mac connected to power and the internet. The Mac erases itself and restarts to a black screen with a progress bar, then reopens at Setup Assistant.
When the reset finishes you will see the Setup Assistant welcome ("Hello") screen. Leave it there and shut the Mac down — the new owner completes setup with their own Apple Account. If the Mac is staying with you, just continue through Setup Assistant to reconfigure it.
Older Intel Macs: erase and reinstall from Recovery
If About This Mac shows an Intel processor and your Mac has no T2 chip, the Erase All Content and Settings option will not appear. Instead you erase the disk in Disk Utility from macOS Recovery, then reinstall macOS. Make sure you have backed up and signed out of iCloud first (see the checklist above).
- Choose Restart from the Apple menu. As the Mac starts up, immediately press and hold Command + R until you see the Apple logo or a spinning globe, then release. This starts up in macOS Recovery.
- If prompted, select a user and enter the administrator password.
- In the Recovery window, select Disk Utility, then click Continue.
- In Disk Utility, choose View > Show All Devices, then select your startup volume (usually named Macintosh HD) in the sidebar — the same opening move Apple's Disk Utility User Guide gives for erasing a storage device.
- Click Erase in the toolbar. Enter a Name (for example
Macintosh HD), set the Format pop-up menu to APFS, then click Erase Volume Group. If there is no volume group button, click Erase. - When it finishes, click Done, then choose Disk Utility > Quit Disk Utility.
- Back in the Recovery window, select Reinstall macOS, click Continue, and follow the prompts. The installer downloads a fresh copy of macOS from Apple, so keep the Mac connected to power and the internet.
Reinstalling this way sets up a clean system on the erased disk. When it completes, the Mac restarts to Setup Assistant — leave it there if the Mac is leaving your hands, or continue through setup to use it yourself.
Recovery downloads macOS over your connection, so a slow or unstable link can make the reinstall take an hour or more. Do not close the lid, disconnect power, or interrupt the installer once it starts. If the download fails, restart into Recovery and try again rather than force-quitting mid-install.
Frequently asked
Does factory resetting a Mac delete macOS itself?
No. Erase All Content and Settings wipes your accounts, apps, files and settings but leaves the installed version of macOS in place, so the Mac boots straight to Setup Assistant when it finishes. Only the Recovery-mode method — where you erase the disk in Disk Utility — actually removes the system, which is why that path ends with a Reinstall macOS step.
Do I need to sign out of my Apple Account before I erase my Mac?
On an Apple silicon or T2 Mac you do not have to sign out first, because Erase All Content and Settings signs out of your Apple Account and turns off Find My and Activation Lock for you. On an older Intel Mac that you erase through Recovery, you should sign out of iCloud and turn off Find My manually before erasing, otherwise Activation Lock can leave the Mac tied to your account.
How do I know if my Mac has Apple silicon or a T2 chip?
Choose About This Mac from the Apple menu. If it lists an Apple M-series chip (such as M1, M2, M3 or later), it is Apple silicon and supports Erase All Content and Settings. Intel Macs from roughly 2018 to 2020 may include the Apple T2 Security Chip, which also supports the feature; you can confirm a T2 chip under System Information. Older Intel Macs without a T2 chip must be erased through Recovery mode.
How long does a factory reset take on a Mac?
Erase All Content and Settings usually finishes in a few minutes and restarts to Setup Assistant. The Recovery-mode route takes longer because you also reinstall macOS, which downloads the system from Apple over the internet — expect anywhere from about 30 minutes to a couple of hours depending on your connection speed and the Mac.
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