Robert McLaws: Windows Edition

Blogging about Windows since before Vista became a bad word

Windows Vista Bug Analysis, Part 2: The Aftermath

Read Part One: Initial Analysis

So it’s been about two week since I got a wild hair up my butt and decided to tempt Microsoft’s tolerance of me. I really tried to take the Microsoft fanboy side of me out of the equation, and listened to what the numbers had to say about the state of Vista affairs. I’ve been hooked on CSI as of late, and Grissom’s question is always “What does the evidence tell you?” Having been a self-appointed Vista cheerleader for some time, I had to know for myself.

It was a huge risk, to be honest with you. I’ve had the MVP program jump down my throat for far less innocuous comments, so I had no idea how Microsoft was going to react to this. But I consulted with a lot of people (including a few nameless MS employees) about the ramifications, and the general consensus was that the information was worth sharing with everyone.

Microsoft’s reaction surprised me. I wouldn’t go so far to say that they “wanted” focus on that data, but they haven’t asked me to take it down. In fact, two Microsoft employees linked to it: Nick White from the Windows Vista marketing team (There was a pretty heated exchange in the comments on Nick's blog, and I've definitely seen similar arguments on both sides of the fence), and Paul Donnelly.

Paul Donnelly is well known inside the Windows Vista Technical Beta program as the man who runs the show. He has the unenviable job of being the man stuck squarely in the middle between (sometimes frustrated) beta testers and the software developers. In his introduction to the blogosphere, (I’d love to say that my post prompted him to start blogging, but I doubt I’m able to make that claim) he addressed many of the conclusions I came to, and gave a wealth of new information regarding Windows Vista beta feedback statistics.

So the data accomplished what I had hoped: it started a great conversation. Lots of people were already talking about it, and then Paul had some more accurate info to interject. I had expected that the article would get picked up by the English-speaking tech press, but I had no idea how many foreign-language bloggers/online tech mags would pick it up. In fact, out of the 8,500 page views it’s seen, only about 1,000 of the incoming clicks are coming from English-speaking posts. That’s pretty cool.

At any rate, later this week I’ll dive into that new information, and draw some new conclusions on the state of Windows Vista development. I’ll also address up concerns I’ve heard about (and have myself) regarding the deceiving nature of the feedback numbers game. Stay tuned.

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