MagicJack - Not so Magical

I recently decided to see if I could "cut the cord" on my home wireline and go with MagicJack.  It had received pretty good reviews, been around for a while and, for the price, looked like something I should check out. 

Sadly, I was very disappointed.  The call quality was good, when it was there.  But when it wasn't, it was a bad as a bad cellular connection.   And then, after one or two successful calls, it would start acting up.  I'd pick up the phone, dial a number and after the first three digits, I'd get another dial tone.   Once this occurred, I would be unable to make any calls until I rebooted the PC.  Nothing in their FAQ or troubleshooting literature addressed this and I just gave up on it, put the USB device away and cancelled the service.  

I'll have to give this one a big thumbs down.

Posted on May 24 2010, 09:55 PM by dougknox
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Comments

  • MJ972 said:

    Mine's working pretty good.

    May 25, 2010 7:29 AM
  • JoeM said:

    I have been using Magic Jack for about  year now, and have not had these problems(unless I don't have bandwidth).  Have run this on Windows 7, Vista and XP.

    MSE on Vista and 7 and Norton on XP.

    It might be possible that your av program or other programs running on your computer was your problem.

    May 25, 2010 7:56 AM
  • shiny said:

    Thanks for sharing the information.It is definitely going to

    help me some time

    May 25, 2010 7:32 PM
  • shiny said:

    Why not I see my name?

    May 25, 2010 7:33 PM
  • shiny said:

    what happened?

    May 25, 2010 7:34 PM
  • dougknox said:

    Ok, to be fair, MagicJack does come with a 30 day guarantee, and your mileage may vary.  Just make sure that you can get the full price of the hardware and anything you've paid for the service back if it doesn't work well for you.

    May 26, 2010 5:33 AM
  • Hailey said:

    I didn't find it good too, it wasn't always working. I got a refund.

    August 12, 2010 9:13 AM
  • Doug R said:

    Hey,

    I have had mine for month or so know.. It is decent if just need extra phone.. My cause its the only phone i have cause its cheap.. If my net is acting up or slow.. its sucks other then that pretty good.. I was thinking getting a thin client to run it on by its self that would work great.  

    April 12, 2011 12:51 AM